PayPal Error! Cannot pay with PayPal

  • Luca De Matteis
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6 years 11 months ago #118039 by Luca De Matteis
PayPal Error! Cannot pay with PayPal was created by Luca De Matteis
Hi

suddenly my extension stopped working.

When i try to pay with PayPal, i've got this error:



This is the URL of PayPal:
Code:
https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=e90cca4d66523&code=GENERIC_ERROR&mfid=1538649401063_e90cca4d66523

How to fix?? It's important because i only have this payment plugin!

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6 years 11 months ago #118042 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal Error! Cannot pay with PayPal
Hello Luca

1. Edit os_paypal payment plugin, check and make sure you don't have space character entered in the PayPal Email parameter

2. You should edit the event, look at PayPal account parameter, too. If you entered a PayPal account there, check and make sure there is no space characters entered there, too

After that, try again. If the issue still not sorted, submit a support ticket sending us super admin account of your site and the link to the page. We are going to check to see what's wrong and get it corrected for you

Regards,

Tuan

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  • Luca De Matteis
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6 years 11 months ago #118044 by Luca De Matteis
Replied by Luca De Matteis on topic PayPal Error! Cannot pay with PayPal
Thanks a lot, problem solved! There were 2 different PayPal accounts in plugin and single event.

Thanks again

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6 years 11 months ago #118045 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal Error! Cannot pay with PayPal
Great. Happy to hear that it's sorted. Please continue setting up and us the extension. If you have more questions or need help, please don't hesitate to ask

Regards,

Tuan

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