How to Delete Pending Subscribers

  • James Spurck
  • Topic Author
  • Offline
  • New Member
  • New Member
More
7 years 2 months ago #114860 by James Spurck
How to Delete Pending Subscribers was created by James Spurck
I have done some test and when I or someone cancels their PayPal process and it takes them back to website, it leaves a pending subscriber that I cannot find any way to delete. I guess the only way is database?

Please Log in or Create an account to join the conversation.

More
7 years 2 months ago #114864 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to Delete Pending Subscribers
Hi James

Just go to Membership Pro -> Subscriptions to delete. You can even hide these records if you want. Go to Membership Pro -> Configuration, set Show incomplete payment subscriptions config option to Yes and these pending records will be hided

The extension also has a plugin to delete these records automatically after certain time membershipprodoc.joomservices.com/miscel...ugins/cleaner-plugin . However, I would suggest to not use it. The reason is because sometime, there is paid subscribers but PayPal failed to notify the system (rarely happens but it does happens) and these records will be deleted, cause loosing data

Regards,

Tuan

Please Log in or Create an account to join the conversation.