Printing of email messages

Tuan

I am wanting to print out paper copies of the reminder emails to snail mail to members without email addresses.
When i try the rendering of the printing has a problem with large gaps on page 1 and text lost off the bottom of the visible page. This is the same with HP printer or PDF. I get the same issue with admin emails. They are fine on screen but printing does not work for me.
I am using Thunderbird.

Do you have any advice please?

thank you

David.

Hi David

To be honest, I don't know about it as we never tested the print email option

So I guess if you really need to print, maybe copy that email content to a word document, then change it and print from there. It would be easier to print using an office program than using an email client like thunderbird

Regards,

Tuan

Tuan

I see that i can also print by selecting the text and using crl p, this works to paper or pdf. The same works with the record in the email log.
I wonder whether it would be better to use the invoice subroutine to pdf. Can this print the [SUBSCRIPTION_DETAIL] tags?
I really need to make sure that the snail mail option works so that can service the legacy members who do not use emails.It still represents 20% of the traffic I do.
thank you for all your help
David

Hi David

The tag [SUBSCRIPTION_DETAIL] is supported in the invoice. However, I don't know if it is rendered properly in the invoice because normally, working with PDF layout is very difficult, thing works well with HTML mostly doesn't work with PDF

Regards,

Tuan

Tuan

I am going to stick with the reminder email route.

thank you for the guidance

David