Synchronisation with Community Builder

  • Lionel Charrier
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6 years 11 months ago #114020 by Lionel Charrier
Synchronisation with Community Builder was created by Lionel Charrier
Hi Tuan

I am using both Membership Pro and Community Builder with some Membership Pro fields mapped with CB field.

When a user subscribes to a plan, Membership pro retrieves the CB field. Il the user changes the field during subscription, the CB field is updated once subscription is approved and active. This is the expected operation and that's just fine.
For the ease of understanding, I have a field in CB that stores the date of medical certificate for scuba diving practice. cb_dcm= 2017-03-30 at date of plan subscription in décembre 2017

During is subscription, a user may have to update his CB profile. He renews his certificate now at 2018-03-28

When the user takes another plan, the updated CB field is not retrieved by Membership Pro, it is still the value of initial subscription 2017_03-30 and not figure now in the CB profile.


Kind regard
Lionel

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6 years 11 months ago #114028 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Synchronisation with Community Builder
Hi Lionel

At the moment, the system will only used data from CB to fill-in subscription form fields if there is no existing subscription yet

If there are existing subscriptions, the system will get data from these subscriptions instead it from CB and that's the reason causing the error

Maybe in the next release, we can add a config option to allow that (always use data from profile instead of only getting if there is no subscription)

Regards,

Tuan
The following user(s) said Thank You: Lionel Charrier

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