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How do I turn off renewals until the timeframe that I set?
- John W Harris
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6 years 11 months ago #113857
by John W Harris
How do I turn off renewals until the timeframe that I set? was created by John W Harris
I have Membership Pro installed and have annual renewals for all members. I received a notification that a member was able to renew in May 2018 even though all renewals are set for November 2018. I can't find a way that I prevent members from renewing prior to November. Can you help me?
John
John
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- Tuan Pham Ngoc
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6 years 11 months ago #113873
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How do I turn off renewals until the timeframe that I set?
Hi John
Go to Membership Pro -> Configuration, there is a config option called Allow membership renewal X days before subscription expired (X is an textbox input, empty by default). Enter the value you want there (for example 10) and subscribers won't be allowed to renew their subscription 10 days before expired
It should prevent the issue you are having
Regards,
Tuan
Go to Membership Pro -> Configuration, there is a config option called Allow membership renewal X days before subscription expired (X is an textbox input, empty by default). Enter the value you want there (for example 10) and subscribers won't be allowed to renew their subscription 10 days before expired
It should prevent the issue you are having
Regards,
Tuan
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