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Issue with active members getting subscribe message even though they have access
- techfreshi
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7 years 2 weeks ago - 7 years 2 weeks ago #112445
by techfreshi
Issue with active members getting subscribe message even though they have access was created by techfreshi
So have a strange issue where I have members who can't access certain articles that have the same mp-restrictions as other articles they do have access too? It's very odd and I can't seem to replicate it with other logins?
Has this issue come up, I have no way of diagnosing it at the moment...
Has this issue come up, I have no way of diagnosing it at the moment...
Last edit: 7 years 2 weeks ago by techfreshi.
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- Tuan Pham Ngoc
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7 years 2 weeks ago #112458
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issue with active members getting subscribe message even though they have access
You can submit a support ticket sending us:
1. Super admin account
2. A subscriber account
3. Link to a page which he should be able to access but could not access at the moment
I will check to see what's wrong with the account and tell you the reasons so that you can correct it if needed
Regards,
Tuan
1. Super admin account
2. A subscriber account
3. Link to a page which he should be able to access but could not access at the moment
I will check to see what's wrong with the account and tell you the reasons so that you can correct it if needed
Regards,
Tuan
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