- Posts: 78
- Thank you received: 0
Import subscriber issues
- Hilmar Schneider
- Topic Author
- Offline
- Senior Member
-
Less
More
7 years 1 month ago #111617
by Hilmar Schneider
Import subscriber issues was created by Hilmar Schneider
I have two issues importing our members into Membership Pro.
1. When I import it creates a subscriber but doesn't create a Joomla user. I'm using the email as username and it looks correct in the CSV file but no Joomla user is created.
2. The email field is also left blank.
I'm using version 2.12.2 of Membership Pro and 3.8.5 of Joomla.
I've uploaded an edited version of the CSV file (and added the TXT extension). It looks ok to me.
1. When I import it creates a subscriber but doesn't create a Joomla user. I'm using the email as username and it looks correct in the CSV file but no Joomla user is created.
2. The email field is also left blank.
I'm using version 2.12.2 of Membership Pro and 3.8.5 of Joomla.
I've uploaded an edited version of the CSV file (and added the TXT extension). It looks ok to me.
- Hilmar Schneider
- Topic Author
- Offline
- Senior Member
-
Less
More
- Posts: 78
- Thank you received: 0
7 years 1 month ago #111618
by Hilmar Schneider
Replied by Hilmar Schneider on topic Import subscriber issues
Importing the membership Pro sample CSV file does work as expected -- creates a Joolma user and fill in the email.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
7 years 1 month ago #111623
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import subscriber issues
Quick look at the CSV file. I think the column name is wrong. It should be email instead of Email
Please try to change, then import it again, it should work
Regards,
Tuan
Please try to change, then import it again, it should work
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Hilmar Schneider
- Topic Author
- Offline
- Senior Member
-
Less
More
- Posts: 78
- Thank you received: 0
7 years 1 month ago #111628
by Hilmar Schneider
Replied by Hilmar Schneider on topic Import subscriber issues
That fixed it.
In MS Access (which I'm using to generate the CSV file) the field names are not case sensitive.
In MS Access (which I'm using to generate the CSV file) the field names are not case sensitive.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
7 years 1 month ago #111637
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import subscriber issues
OK, great. Please continue setting up and if you need help, please don't hesitate to ask
Regards,
Tuan
Regards,
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.