Import subscriber issues

  • Hilmar Schneider
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7 years 1 month ago #111617 by Hilmar Schneider
Import subscriber issues was created by Hilmar Schneider
I have two issues importing our members into Membership Pro.

1. When I import it creates a subscriber but doesn't create a Joomla user. I'm using the email as username and it looks correct in the CSV file but no Joomla user is created.

2. The email field is also left blank.

I'm using version 2.12.2 of Membership Pro and 3.8.5 of Joomla.

I've uploaded an edited version of the CSV file (and added the TXT extension). It looks ok to me.
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  • Hilmar Schneider
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7 years 1 month ago #111618 by Hilmar Schneider
Replied by Hilmar Schneider on topic Import subscriber issues
Importing the membership Pro sample CSV file does work as expected -- creates a Joolma user and fill in the email.

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7 years 1 month ago #111623 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import subscriber issues
Quick look at the CSV file. I think the column name is wrong. It should be email instead of Email

Please try to change, then import it again, it should work

Regards,

Tuan

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  • Hilmar Schneider
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7 years 1 month ago #111628 by Hilmar Schneider
Replied by Hilmar Schneider on topic Import subscriber issues
That fixed it.

In MS Access (which I'm using to generate the CSV file) the field names are not case sensitive.

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7 years 1 month ago #111637 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import subscriber issues
OK, great. Please continue setting up and if you need help, please don't hesitate to ask

Regards,

Tuan

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