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Upgrade Subscription Option
- Leon Jackson
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7 years 1 month ago - 7 years 1 month ago #111054
by Leon Jackson
Upgrade Subscription Option was created by Leon Jackson
Hi guys
I have a query regarding upgrade subscription option
when the customer goes to pay for the upgrade, they are charged for the total of the higher plan instead of upgrade fee.currently i am using Membership Pro version 2.9.0 please let me know this feature is available in version 2.12.2 when we are using recurring subscriptions
I have a query regarding upgrade subscription option
when the customer goes to pay for the upgrade, they are charged for the total of the higher plan instead of upgrade fee.currently i am using Membership Pro version 2.9.0 please let me know this feature is available in version 2.12.2 when we are using recurring subscriptions
Last edit: 7 years 1 month ago by Leon Jackson.
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- Tuan Pham Ngoc
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7 years 1 month ago #111086
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade Subscription Option
Hi Leon
At the moment, upgrade for recurring plan doesn't work well yet. The reason is because:
1. If you upgrade from one recurring subscription to another recurring subscription, then we need to cancel the original recurring subscription. However, most payment gateway doesn't have API to allow us to do that it, so it's some kind of impossible task
2. If you upgrade from one time plan to a recurring plan, then the question here is will the upgrade price be used for first payment only? Or it will be used for all the payments in the new recurring plan?
For that reason, in current version 2.12.2, we still use plan price for recurring subscription. But Yes, I think I can change it to use the price set in upgrade rule. Will make that change in version 2.12.3
Regards,
Tuan
At the moment, upgrade for recurring plan doesn't work well yet. The reason is because:
1. If you upgrade from one recurring subscription to another recurring subscription, then we need to cancel the original recurring subscription. However, most payment gateway doesn't have API to allow us to do that it, so it's some kind of impossible task
2. If you upgrade from one time plan to a recurring plan, then the question here is will the upgrade price be used for first payment only? Or it will be used for all the payments in the new recurring plan?
For that reason, in current version 2.12.2, we still use plan price for recurring subscription. But Yes, I think I can change it to use the price set in upgrade rule. Will make that change in version 2.12.3
Regards,
Tuan
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