Membership Options Help needed

Hi

Need some help: we have various membership options, which include various components i.e

Membership Fee
one time joining fee
External fee

What I need to do is after the 1st payment plane above then when they renew it changes to 2nd payment planes

Membership Fee

or

Membership fee
External fee

site: OMHCOMHC

Hi Philip

To be honest, this requirement is not very clear to me, so I don't know how to answer (I am thinking that it is not possible to handle this requirement)

So if it is possible, please explain more details about your requirement so that I can understand and give you final answer

Regards,

Tuan

A member sign up for the first time and they have to pay a joining fee which is only required to pay once, when his membership finishes after a year he is then only required to pay for membership fee. Hope this makes sense

Enrolment - Joining Fee + Membership
Next Year - Membership only

Hello Philip

If so, you can setup it using standard feature in Membership Pro. Just setup a plan with the following information:

1. Setup fee (the Joining Fee in your case)

2. Price is membership price (the amount you want users to pay each year)

3. Subscription Length: 1 Year

Please setup a plan like that, then check the result, it will work as expected

Regards,

Tuan

Yep, I've done that so how do I then get the user to renew on a different plan without the joining fee for a further year

He can just renew for the same plan, not new plan. He can login, access to user profile menu item (you should create that menu item to link to user profile menu option in Membership Pro), see the renew option available and renew his subscription

When he renews, he won't be charged setup fee anymore (setup fee will only be charged for first sign up)

Tuan

So how do I do that

Just create a menu item to link to user profile menu option (or renew membership menu option) of Membership Pro

Subscriber, can access to that menu item, choose the renew option and renew membership

Tuan

Do I setup this joining fee membership to not renew

Hi Phillip

I don't understand your last question. You just need to setup a subscription plan as I mentioned before and it should work fine:

1. When users sign up for the first time, they will have to pay both subscription plan price + setup fee which you configured for the plan

2. Later, when he renew his membership, he will only have to pay the plan of the price. He won't have to pay setup fee anymore

Better sign up for the plan, subscribe for it. Check the amount you have to pay

Then renew the membership, check the amount you have to pay to understand the difference

After that, it should work OK

Regards,

Tuan