membership pages function the buttons from devices mobile phone no more.

  • Jürgen
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7 years 2 months ago - 7 years 2 months ago #110698 by Jürgen
Hello
on membership pages
function
the
buttons
from
devices mobile phone
no more.
Customers can not navigate
Also
Chat window stops working
not to see anymore
on membership pages

see screenshot
in the
attachment
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Last edit: 7 years 2 months ago by Jürgen .

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7 years 1 month ago #110717 by Tuan Pham Ngoc
Hi Jurgen

There might be some conflict causing the issue. Please submit a support ticket sending us super admin account of your site and link to the page

We are going to check to see why it happens and get it corrected

Regards,

Tuan
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  • Jürgen
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7 years 1 month ago #111521 by Jürgen
Hi Tuan
the problem is Helix 3 Framework 2.5.2
so that membership pro
is working,
is membership at the moment on other templates.
But that's not the solution.
regards
Jürgen

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7 years 1 month ago #111522 by Tuan Pham Ngoc
Hi Jürgen

As mentioned, if you have issue, please submit a support ticket so that our template developer can check and solve this conflict for you

Regards,

Tuan
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