Users getting automatically blocked, why?

  • Chrystelle
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7 years 2 months ago #110418 by Chrystelle
Users getting automatically blocked, why? was created by Chrystelle
Hello,

When users create their account (whether they pay for subscription or add so group member in Membership Pro), the new user account gets automatically blocked in the Joomla users list.

How can have them automatically active, not blocked, would you say?

Regards
The following user(s) said Thank You: Charles Kidder

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  • Chrystelle
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7 years 2 months ago #110419 by Chrystelle
Replied by Chrystelle on topic Users getting automatically blocked, why?
(PS: I am also using Community Builder)

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7 years 2 months ago #110440 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Users getting automatically blocked, why?
Hi

I guess it is because you configured the system to send activation email, so users will need to check their email, click on activation link to have their account active

If you don't want users to have to activate their account:

1. Go to Membership Pro -> Configuration, set Send Activation Email config option to No

2. Go to Users -> Manage, click on Options button in the toolbar, set New User Account Activation parameter to Self

After that, try again. When users sign up and become active, their account will be activated automatically

Regards,

Tuan
The following user(s) said Thank You: Charles Kidder

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  • Chrystelle
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7 years 3 weeks ago #112089 by Chrystelle
Replied by Chrystelle on topic Users getting automatically blocked, why?
Thanks.

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