No more Google ReCaptcha with Joomla Update ( Joomla! 3.8.5 )

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7 years 2 months ago #109805 by LS
Hi,

I am having a issue with Membership Pro (2.12.1) and the last Joomla update ( 3.8.5).

Recaptcha from Google was working fine with 3.8.4 but since I have updated Joomla, the Recaptcha doesn't appear any more.

Also on the Recaptcha Google website , I now have a warning message : "We detected that your site is verifying reCAPTCHA passed solutions less than 50% of the time. This could indicate a problem with your integration with reCAPTCHA."

Does anyone have the same problem ?

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7 years 2 months ago #109821 by Tuan Pham Ngoc
Hi

I guess there is something wrong with recaptcha on your site. If it happens with Membership Pro, I guess the same issue will happens with captcha on contact form or Joomla core users registration page..., too

Maybe you should try to register for a new recaptcha key to see whether the issue sorted?

Tuan

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7 years 2 months ago #109824 by LS
Hi,

Thanks for your answer.

"If it happens with Membership Pro, I guess the same issue will happens with captcha on contact form or Joomla core users registration page..., too"

No, the Recaptcha works well with Joomla core contact form ... That is the problem and the reason why I sent this message.

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7 years 2 months ago #109826 by LS
Solved (thanks to the Support Team !) .

I was related to the site template (css and js compress).

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7 years 2 months ago #109847 by Tuan Pham Ngoc
Happy to assist :)

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7 years 2 months ago #109884 by Mark Jones
Hi. I've got the same issue, what is the solution exactly? Thanks.

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7 years 2 months ago #109885 by LS
Hi Mark,

In my template, css compress and js compress settings where on YES .

Putting that back to NO have solved the problem.

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7 years 2 months ago #109886 by Mark Jones
Ah OK. Unfortunately my setting was already set to "No". I've tried toggling those options on and off to see if that does anything but I still have the problem. The ReCaptcha for my main contact form is working OK.

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7 years 2 months ago #109887 by LS
Maybe Support Team can help you ...
There are very efficient with all their components and the install of it.

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7 years 2 months ago #109907 by Tuan Pham Ngoc
@Mark

You can submit a support ticket sending us super admin account of the site and link to subscription form. I will check to see why it doesn't work and get it sorted. Must be some kind of javascript conflict on your site

Regards,

Tuan

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