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Failed Payment Attempts on Stripe!

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7 years 2 months ago #109587 by Toby Clay
Failed Payment Attempts on Stripe! was created by Toby Clay
Hi......we're running Membership Pro with the Stripe plugin.

Is there any option for getting a notification if the signup and payment attempt fails?

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  • Tuan Pham Ngoc
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7 years 2 months ago #109615 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Failed Payment Attempts on Stripe!
Hi

At the moment, we don't support this option. So if payment is failed, the only way to know is accessing to Membership Pro -> Subscriptions, check the records with Pending status

Regards,

Tuan

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7 years 2 months ago #109622 by Toby Clay
Replied by Toby Clay on topic Failed Payment Attempts on Stripe!
Can you do some custom coding? I think the client would go for it.

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7 years 2 months ago #109662 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Failed Payment Attempts on Stripe!
This will cost you 40$. However, we can only start working on it on Thursday next week because at the moment, we are having new year holiday en.wikipedia.org/wiki/T%E1%BA%BFt and could not work much

Regards,

Tuan

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7 years 2 months ago #109667 by Toby Clay
Replied by Toby Clay on topic Failed Payment Attempts on Stripe!
Clients wants to proceed....I'll put in a ticket now.

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7 years 2 months ago #109745 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Failed Payment Attempts on Stripe!
Thanks. I still haven't had a chance to work on it because of new year holiday here. I will try my best to have it completed on Monday

Regards,

Tuan

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7 years 2 months ago #109748 by Toby Clay
Replied by Toby Clay on topic Failed Payment Attempts on Stripe!
There's no rush Tuan......any time next week will be fine.

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7 years 2 months ago #109771 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Failed Payment Attempts on Stripe!
Great. Many thanks

Regards,

Tuan

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