Security Code dissapeared

  • Luis Vega
  • Topic Author
  • Offline
  • New Member
  • New Member
More
7 years 3 months ago #108784 by Luis Vega
Security Code dissapeared was created by Luis Vega
Hi the security code Image in our page is gone. not allowing people to register.
We are up to date with the latest version of Membership pro.
Can we look into this urgently

Please Log in or Create an account to join the conversation.

More
7 years 3 months ago #108791 by David Schafer
Replied by David Schafer on topic Security Code dissapeared
Same here. We've disabled captcha until we have a fix for this issue.

Please Log in or Create an account to join the conversation.

More
7 years 3 months ago #108810 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Security Code dissapeared
Hi

I just tried myself on my local computer and it is working OK. So for this issue, please submit a support ticket sending us super admin account of your site and link to the subscription form

We are going to check to see what's wrong and get it sorted

Regards,

Tuan

Please Log in or Create an account to join the conversation.

More
7 years 3 months ago #108820 by Paul Scarrott
Replied by Paul Scarrott on topic Security Code dissapeared
Same problem on our site. I've attached a screenshot.
Attachments:

Please Log in or Create an account to join the conversation.

More
7 years 3 months ago #108850 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Security Code dissapeared
Could one of you please help submitting a support ticket so that I can check?

As I said, I could not see the problem myself, so I need to check it directly on one of the site to see why the issue happens and get it sorted

Regards,

Tuan

Please Log in or Create an account to join the conversation.

More
7 years 3 months ago #108870 by Paul Scarrott
Replied by Paul Scarrott on topic Security Code dissapeared
Thanks for getting back to me. Think i've solved it though. We were still using version 1 of recaptcha (set through the plug in) which i'm assuming is deprecated now. I've changed to version 2 and it's working again.

Please Log in or Create an account to join the conversation.

More
7 years 3 months ago #108896 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Security Code dissapeared
Great, thanks Paul. Better to use version 2, it is much easier for users compare to version 1

Regards,

Tuan

Please Log in or Create an account to join the conversation.

More
7 years 3 months ago #108970 by David Schafer
Replied by David Schafer on topic Security Code dissapeared
This morning captcha was working on our test site. I enabled it on our live site and it worked. We didn't make any change to our captcha plugin, or OSMembership. I'm not sure what changed but the javascript console error is now gone.

For the record, the error was:
Failed to execute 'write' on 'Document': It isn't possible to write into a document from an asynchronously-loaded external script unless it is explicitly opened.
(anonymous) @ www.google.com/recaptcha/api/challenge?k...485112976&lang=en:18

Please Log in or Create an account to join the conversation.

More
7 years 3 months ago #108985 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Security Code dissapeared
Honestly, I am unsure. Membership Pro just use Joomla core re-captcha plugin to render the captcha and it has been working well

The most important thing is that it is working well now. So please keep monitoring it. If the error happens for some reasons, submit a support ticket so that we can check it directly on your site

Tuan

Please Log in or Create an account to join the conversation.