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OS_MEMBERSHIP_ARTICLE_ACCESS_RESITRICTED

  • jeffhoneyager
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7 years 4 months ago #107858 by jeffhoneyager
OS_MEMBERSHIP_ARTICLE_ACCESS_RESITRICTED was created by jeffhoneyager
When a user without a subscription tries to access content, the Access Restricted message appears.

Then below the message, a list of subscriptions from one category is displayed.

How do you have the list of ALL categories displayed. It is confusing for the user...

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7 years 4 months ago #107863 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic OS_MEMBERSHIP_ARTICLE_ACCESS_RESITRICTED
Hello Jeff

I will need to check your setup before answering your questions further. Please submit a support ticket sending us:

1. Super admin account of the site
2. Link to the restricted article
3. Tell us the page you want to displayed when users try to access to that article (I guess you have a page display all plans?) ?

We will check and then guide you to configure it properly

Regards,

Tuan

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  • jeffhoneyager
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7 years 4 months ago - 7 years 4 months ago #107924 by jeffhoneyager
Replied by jeffhoneyager on topic OS_MEMBERSHIP_ARTICLE_ACCESS_RESITRICTED
Remove site information
Last edit: 7 years 4 months ago by Tuan Pham Ngoc.

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7 years 4 months ago #107944 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic OS_MEMBERSHIP_ARTICLE_ACCESS_RESITRICTED
Hello Jeff

Please never post your site information on this public forum. Please change super admin account of your site immediately, then go to www.joomdonation.com/support-tickets.html , submit a support ticket to provide us the requested information

Regards,

Tuan

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