Subscribers list not showing

  • pabirds
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7 years 4 months ago #107191 by pabirds
Subscribers list not showing was created by pabirds
When I go to the Membership Dashboasrd and click on Subscrbers or Subscriptions, no records come up.

I am logged in as a superuser.

In my PHPADmin window, there are 800 records in the jos_osmembership_subscribers table.

My Membership Pro extension is up-to-date.

How do I fix this?

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  • Tuan Pham Ngoc
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7 years 4 months ago #107214 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscribers list not showing
Hi Franklin

There must be something wrong with the data on your site. Where does that 800 records come from? You imported it? Or users sign up for plans on your site

Please let us know so that we can check it further. You should submit a support ticket sending us super admin account of your site so that we can check the data and get it sorted for you

Regards,

Tuan

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