Prevent Immediate cancellation of recurring member

  • John Murray
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7 years 5 months ago #106859 by John Murray
we have defined a 12 month recurring membership - 1st payment covers materials etc, followed by 11 normal payments. We want tp prevent the user from cancelling out before the 12 month term - is this possible? Failing that is it possible to disbale the cancel subscription button in My Subscriptions Profile?

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7 years 5 months ago #106866 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Prevent Immediate cancellation of recurring member
Hi

It is not possible to prevent that as users can always login to his payment gateway account and cancel the recurring subscription from there if needed

If you really want to remove the cancel button from profile page, we can help editing the code

Submit a support ticket sending us super admin account of your site so that we can help with this modification

Regards,

Tuan
The following user(s) said Thank You: John Murray

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