Acymailing - Subscription Pending

  • John Dawson
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7 years 4 months ago #106611 by John Dawson
Acymailing - Subscription Pending was created by John Dawson
I am having an issue when new members are joining our website using Membership Pro.

They are set up to automatically get subscribed to the mailing list "Current Members" but in the Acymailing component they are getting set to 'subscription pending confirmation' whereas I want them to be automatically subscribed.

In Membership Pro configuration I have

"Only create user account when membership active/approved" set to NO and
"Send activation email" set to NO

In Acymailing I have

"Require Confirmation (double opt-in)" set to NO

is there another setting somewhere that I need to create so that they don't need to authenticate to be subscribed to the list, or is there a better way of doing this?

Appreciate any help.

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7 years 4 months ago #106619 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Acymailing - Subscription Pending
Hi John

To be honest, I don't have experience with this kind of ACYMailing setting. Could you please submit a support ticket sending us super admin account of the site and link to subscription form so that we can check it ourself?

Tuan

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