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Cannot finish subscription with Stripe
- rob
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7 years 5 months ago #106444
by rob
Cannot finish subscription with Stripe was created by rob
Hello,
I am having trouble with processing a subscription with Stripe. I have Joomdonation installed and stripe is working correctly, but when I use stripe as payment plugin for Membership Pro, it will not finish the subscription, and it does not provide a reason (reason message blank). When I use the Offline Payment, subscriptions go through just fine. Any suggestions?
Thanks,
Robert
I am having trouble with processing a subscription with Stripe. I have Joomdonation installed and stripe is working correctly, but when I use stripe as payment plugin for Membership Pro, it will not finish the subscription, and it does not provide a reason (reason message blank). When I use the Offline Payment, subscriptions go through just fine. Any suggestions?
Thanks,
Robert
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- Tuan Pham Ngoc
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7 years 5 months ago #106457
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cannot finish subscription with Stripe
Hello Robert
Might be something special causing the issue. Could you please submit a support ticket sending us super admin account of the site and link to subscription form so that we can check it?
Regards,
Tuan
Might be something special causing the issue. Could you please submit a support ticket sending us super admin account of the site and link to subscription form so that we can check it?
Regards,
Tuan
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