Cannot finish subscription with Stripe

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7 years 5 months ago #106444 by rob
Hello,
I am having trouble with processing a subscription with Stripe. I have Joomdonation installed and stripe is working correctly, but when I use stripe as payment plugin for Membership Pro, it will not finish the subscription, and it does not provide a reason (reason message blank). When I use the Offline Payment, subscriptions go through just fine. Any suggestions?

Thanks,
Robert

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7 years 5 months ago #106457 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cannot finish subscription with Stripe
Hello Robert

Might be something special causing the issue. Could you please submit a support ticket sending us super admin account of the site and link to subscription form so that we can check it?

Regards,

Tuan

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