State list

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7 years 5 months ago #106436 by vito
State list was created by vito
Hi,
I'm working with membership Pro joomla component in an association website. Checking registration form, the state list doesn't work. I checked the configuration as Country and States without solution. Another info for you, I'm working with Italian translation.
Thank you in advance,
Vito

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7 years 5 months ago #106438 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State list
Hi Vito

Usually, this issue happens because some javascript conflict. You can submit a support ticket sending us super admin account of your site and link to the page. Our template developer will look at it and get it sorted for you

Regards,

Tuan
The following user(s) said Thank You: vito

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7 years 5 months ago #106441 by vito
Replied by vito on topic State list
Thank you for your answer, but I'm not sure about it because Country works. Also the website is in local server at moment so I should solve the problem by myself.

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  • Christopher Slee
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7 years 5 months ago #106451 by Christopher Slee
Replied by Christopher Slee on topic State list
Had the same problem ...

My site used HTTP, not https ... i.e. it is not secured by default
... Global Configuration, server ...
BUT
OS Membership configuration was set by default to use HTTPS [secured]

So guessing there's an AJAX call to get STATE that failed because of the mismatch

Solution 1: set OS membership to NOT use HTTPS
Solution 2: set both to use HTTPS

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7 years 5 months ago #106459 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State list
The field countries work because it is just displayed data from database. The state field is different, when you select a country, the system will make an AJAX request to query all states from that selected country to display in the states dropdown

That's where the issue happens. Sometime. it happens because of javascript conflict, sometime, it happens because wrong https configuration as Christopher mentioned

So better, setup your site to a server which we can access so that we can give necessary support when it is needed

Regards,

Tuan

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