Cancelling subscription plans email message

  • Mark Skillin
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7 years 6 months ago #104310 by Mark Skillin
Cancelling subscription plans email message was created by Mark Skillin
Hi Tuan,
I need to refund a few subscribers and cancel their plan, I know MP sends an email message out when I do this and I need to modify it - which email is it ?
Cheers
Mark

BTW I have just found an excellent feature that I wish I had known about before hand. If you cancel a Paypal recurring subscription on the paypal portal it updates MP and MP sends out an email message to the user. Had I known I would have put in a covering letter to the users.

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7 years 6 months ago #104333 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancelling subscription plans email message
Hello Mark

You can go to Membership Pro -> Emails & Messages, look at Recurring Subscription Messages tab, find the two items below and change it to meet your need:

User recurring subscription cancel email subject
User recurring subscription cancel email body

You might want to change the messages sent to administrator, too. If so, change the other two items:

Admin recurring subscription cancel email subject
Admin recurring subscription cancel email body

Regards,

Tuan

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