Renewal Reminder Emails

Newbie Configuration query please..

I have set up generic reminder emails for 21, 14 and 7 days to go in the Emails and Messages section. But in each plan it then has a section for each reminder message - if I leave all of these blank does it use the generic ones?

The emails as messages tab has this info but there is nothing on the 'Reminder Messages' tab to say this works the same:

Only enter data for this tab if you want to have customized messages for this plan. Leave these messages/settings below empty and the emails & messages which you entered in Membership Pro -> Emails & Messages will be used.


Thanks

Dan

Hi Dan

Yes, that's correct. When you leave the messages in Plans empty, the generate messages (in Membership Pro -> Emails & Messages) will be used. The messages in each plan is designed to allow each plan has it own messages if needed

Hope it is clear to you now

Regards,

Tuan

That's great - this is now working fine - many thanks

Dan

Great, happy to hear that

Tuan