Full amount while upgrading subscription

Krishna
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7 years 7 months ago - 7 years 7 months ago #104080 by Krishna

Full amount while upgrading subscription was created by Krishna

Hi i'm using stripe payment plugin for subscription
I have created 1 subscription and when choose upgrade subscription i set By Price option in plugin.
When i select upgrade option it showing less amount (that is amount subtracted the previous subscription balance amount) from the actual amount.
But when i proceed to payment it consuming the full amount for the subscription.
Please verify the attached images.
Any solution to fix this issue?

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Last edit: 7 years 7 months ago by Krishna.

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Tuan Pham Ngoc
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7 years 7 months ago #104116 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Full amount while upgrading subscription

Hi Krishna

Actually, at the moment, we don't support By Price prorated option when upgrading to a recurring subscription plan. Could you please give me more information:

1. Do you upgrade from one time subscription plan to that recurring plan or from a recurring plan to another recurring plan? Note that it is not possible to upgrade from a recurring plan at the moment, the reason is because when upgrade, we will need to cancel the original subscription which is not possible at the moment (not all payment gateways allow cancelling a recurring subscription using API)

2. If you upgrade from one time plan to recurring plan, then how should that prorated price affected? It will affect the first payment only? or it will affect all payments?

As I said, it is not supported now, but I will find a way to support it in the future

Regards,

Tuan

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