Error 500 installing Stripe Payment Plugin v2.8.0

Just installed Stripe Payment plugin in MBSPro over the top of v2.2.0

Now all I get is a blank Error 500 page when clicking the SIGN UP button

Anyone else having this issue?

Hello Paul

What version of Membership Pro you are using? Please make sure you are using latest version 2.10.2, if not, please update to that latest version

If the error still happens after the update, there might be something special causing the issue. Please submit a support ticket sending us super admin account of your site and link to the form so that we can check it

Regards,

Tuan

Hi Tuan,

Using the latest version 2.10.2

Will do

Regards,
Paul

Hi Paul

Please send me information of your site directly to the support ticket you submitted. We will check to see why it happens and get it sorted

Regards,

Tuan

Why do you post the site information on a public forum like this

Hi Paul

It is working OK now. Maybe the error happens because you update the payment plugin from quite old version to latest one

I removed the old plugin, install the new one and it is all working OK now

Tuan

paul wrote: Why do you post the site information on a public forum like this

If it's a known issue then other members should know, then they know what process to follow in order to fix it.

Seems like the latest file was not made available in our member area, so to fix you need to contact the Developer Tuan.

Actually, I was talking about the super admin you posted in the forum, I had to remove it. You should never post super admin account of your site in a public forum in the future, someone might see it, login to administrator area of your site and change something .....

About the plugin, the one in Members area is the latest one. From my experience, the issue like this happens when you update from old version of plugin (which was installed in the past) to latest version (there are some conflict library fields)

So all I did was removing the old plugin and install the latest one

Regards,

Tuan