Coupon field no longer visible

  • Kevin Turcotte
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7 years 7 months ago #103664 by Kevin Turcotte
Coupon field no longer visible was created by Kevin Turcotte
Hi,

Thanks for the great work, this plugin is awesome !
I'm having an issue lately with the coupon field no longer visible in the form. Running 2.10.2, coupon is set to Yes in the config. However no coupon field in the subscription form.

I wonder if it's a problem with the latest update. In the changelog forum, one member mentioned:
"$this->config->enable_coupon is empty
so coupon field is not visible"

I would need to start using the coupon field in 2 days for one of my subscription.

Thanks,

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7 years 7 months ago #103680 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Coupon field no longer visible
Hi Kevin

Maybe it is because there is no coupon code available for that plan? Go to Membership Pro -> Coupons, check and make sure you have valid coupon codes (assigned to all or that specific plan), then check it again

If the issue still not sorted, submit a support ticket sending us super admin account of the site and link to subscription form

I will check and correct the setup to make it works for you

Regards,

Tuan

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  • Kevin Turcotte
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7 years 7 months ago #103689 by Kevin Turcotte
Replied by Kevin Turcotte on topic Coupon field no longer visible
Good, all working now.
I had setup the coupons with a start date in the future, that's why coupon field was not visible. The plugin is too smart ;-P
Tried one with today's date, and it's now working.

Thanks !

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7 years 7 months ago #103691 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Coupon field no longer visible
Great, happy to hear that. Please note that you don't have to select a date, leave it empty and it will always be available

Regards,

Tuan

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