Random 404 error at checkout

Hello,
we have experienced random 404 error when clicking the submit button in the subscription form. This issue was firstly noticed by a client some time ago, we initially could not replicate the problem but after trying several times we did see it too. As we are anyway getting subscriptions we thought that the problem was gone, however today while making some subscription tests for other reasons we again got the 404. As it is a random problem I really don't know what to look at. Do you have any suggestion? Thanks!

Tommaso

Hi Tommaso

Honestly, without having a reliable way to re-procedure the issue, I don't have any clue how we could check and solve it

Might be a special thing somehow but we need to see how we could see problem ourself to determine the reason.

In terms of programming, if it works, then it should always work, so maybe cause by server somehow

So please try your best to re-procedure the issue and let us know step by step what we need to do to see it so that we can check it ourself

BTW, what payment method you are using to receive payment on your site?

Tuan

Hi Tuan,
as I wrote unfortunatelly the error is random, therefore there is no way to find steps to re-reproduce it.

I am also guessing that it could be a server issue, although I don't know what to look for. We are using only Paypal for payments.

Tommaso