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Membership pro - Mail after user cancellation
- Emanuele
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7 years 10 months ago #100494
by Emanuele
Membership pro - Mail after user cancellation was created by Emanuele
Hi,
During test of user subscription I've check this case:
1. The user compiled the form with paypal paymente
2. When user arrive on paypal page, instead to pay, the user select cancel, and return at the web site.
In this case we don't receive any mail (user and admin)
Is there a way to send a mail after this behavior?
Thanks
Lele
During test of user subscription I've check this case:
1. The user compiled the form with paypal paymente
2. When user arrive on paypal page, instead to pay, the user select cancel, and return at the web site.
In this case we don't receive any mail (user and admin)
Is there a way to send a mail after this behavior?
Thanks
Lele
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- Tuan Pham Ngoc
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7 years 10 months ago #100506
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership pro - Mail after user cancellation
Hello Lele
At the moment, we don't have an option to send email. Users even close the browser without making payment, so I am not sure email is needed in this case
The system will only send emails to admin/users if the subscriber makes payment for the subscription only
Regards,
Tuan
At the moment, we don't have an option to send email. Users even close the browser without making payment, so I am not sure email is needed in this case
The system will only send emails to admin/users if the subscriber makes payment for the subscription only
Regards,
Tuan
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