Duplicate submissions

More
8 years 3 months ago #100030 by Amy
Duplicate submissions was created by Amy
On my site people can purchase multiple plans. If someone fills out the form, hits back, and then fills it out again with different information, the email that comes to me shows the new information for the second submission, but the DATABASE saves the same information over and over again. So if I go and look it up in the admin it will look like someone submitted the same thing five times, but my emails show that they didn't.
Is there a way to fix this?

Please Log in or Create an account to join the conversation.

More
8 years 2 months ago #100039 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Duplicate submissions
I don't really understand the issue. What's the same information? Is it the information from the last submission?

Please go to Membership Pro -> Configuration, set the config option Synchronize Data to No, then try again to see whether the same problem happen?

Tuan

Please Log in or Create an account to join the conversation.