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I can't save anything in the Configuration Screen
- Raphael Nunes
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7 years 10 months ago #99820
by Raphael Nunes
I can't save anything in the Configuration Screen was created by Raphael Nunes
Hello guys,
Well, I'm having a serious problem with the configuration screen of my membership pro. I always get an error screen when I try to save anything in the Configuration Screen. I takes like 7-8 minutes trying to save, with the navigator loading icon in the tab, but it fails with the error below (screen attached). Everything else in the component is normal apparently.
Error:
This site can’t be reached
www.sitiorecantodossonhos.com.br took too long to respond.
Can you help me with that? There are really important things that I need to change in that screen, I can't continue without it. The Joomla version is 3.6.5 and the Membership Pro version is 2.8.0.
Regards.
Well, I'm having a serious problem with the configuration screen of my membership pro. I always get an error screen when I try to save anything in the Configuration Screen. I takes like 7-8 minutes trying to save, with the navigator loading icon in the tab, but it fails with the error below (screen attached). Everything else in the component is normal apparently.
Error:
This site can’t be reached
www.sitiorecantodossonhos.com.br took too long to respond.
Can you help me with that? There are really important things that I need to change in that screen, I can't continue without it. The Joomla version is 3.6.5 and the Membership Pro version is 2.8.0.
Regards.
- Tuan Pham Ngoc
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- Leco Santos
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7 years 10 months ago #100002
by Leco Santos
Replied by Leco Santos on topic I can't save anything in the Configuration Screen
Hi Tuan.
It's Leco here, I'm working with Raphael in that website.
Ok, I actually did recently what you told me to do with the cms and the component. Joomla now is updated to 3.7.2 and Membership Pro to 2.9.0 (re-bought). But I'm still getting the same issue, I can't save anything
I'm doing the updates in a copy of the website (just in case) to check if I gonna have any problems with the other components. But I can provide you some credentials, like FTP, admin, links and whatever you need. I really need to fix that issue and make it work in the real website. Can you help me with that?
I presume that I need to open a support ticket, so I'm doing that with the credentials now.
Tyvm.
Regards.
It's Leco here, I'm working with Raphael in that website.
Ok, I actually did recently what you told me to do with the cms and the component. Joomla now is updated to 3.7.2 and Membership Pro to 2.9.0 (re-bought). But I'm still getting the same issue, I can't save anything
I'm doing the updates in a copy of the website (just in case) to check if I gonna have any problems with the other components. But I can provide you some credentials, like FTP, admin, links and whatever you need. I really need to fix that issue and make it work in the real website. Can you help me with that?
I presume that I need to open a support ticket, so I'm doing that with the credentials now.
Tyvm.
Regards.
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- Tuan Pham Ngoc
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