Custom fields not on all plans not displayed

  • Alan Henness
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7 years 11 months ago #99179 by Alan Henness
Custom fields not on all plans not displayed was created by Alan Henness
I don't think I noticed this before.

If I have a custom field that's not used in all plans but only in some, when I create a new subscription in the back end using Subscription Manager: Add New Subscription, those custom fields are not displayed (because there is no plan selected yet, Membership Pro doesn't know whay custom fields to display). Even after I select a plan for this new subscription, the page doesn't refresh so still doesn't show the custom fields that are only attached to that plan.

The workaround seems to be to click on 'Save' after having selected the right plan and filled in all the required fields then to re-open the subscription: the correct custom fields now appear. Have I missed something here?

By the way, clicking on 'Apply' when editing a new subscription seems to save and start a new subscription. is this a bug?

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7 years 11 months ago #99180 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom fields not on all plans not displayed
Hello Alan

1. That's actually how it works. In the future, maybe we should force selecting a plan before adding new subscription and it should solve the concern

2. The issue with Apply, seems to be a bug. Will check and fix it in the next release

Regards,

Tuan
The following user(s) said Thank You: Alan Henness

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  • Alan Henness
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7 years 11 months ago #99214 by Alan Henness
Replied by Alan Henness on topic Custom fields not on all plans not displayed
1. I'm glad it's not just me! It's not a great problem, just a minor inconvenience, but selecting a plan before displaying all the fields for that plan would be good.

2. The Apply issue is also really just a minor inconvenience but great if it can be fixed!

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