Setup Fee displays without tax on frontend

  • Alison
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7 years 11 months ago #99070 by Alison
Hi Tuan
We recently implemented a setup fee and I've noticed that although we have asked for the price to display including tax, the setup fee doesn't. So we have an exclusive setup and inclusive annual fee on the membership subscriptions page. Have looked in the configuration, but don't seem to find any other setting to to address this for the setup fee, only the global setting to display prices inclusive of tax, which is set to 'yes'.
On the sign-up page under payment information, both prices are shown exclusive and the tax separately, which is fine, but in South Africa we have to advertise prices inclusive of VAT, and it becomes confusing if one price is exclusive and the other inclusive on the membership subscriptions page.
I've added screenshots of the pricings on the two pages.
Thanks,
Alison


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7 years 11 months ago #99087 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Setup Fee displays without tax on frontend
Hello Alison

Confirm that it is a bug in the current version. Could you please submit a support ticket so that I can send you the updated version which fix this issue and you can update?

Tuan

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  • Alison
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7 years 11 months ago #99096 by Alison
Replied by Alison on topic Setup Fee displays without tax on frontend
Thanks very much Tuan, I have done that. Appreciate the quick response.

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7 years 11 months ago #99117 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Setup Fee displays without tax on frontend
Hello Alison

I sent the version which should address this issue via support ticket. Please check your ticket to get it, update to your site, then check it and let me know the result

Regards,

Tuan

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7 years 10 months ago #99450 by Gary Bartlett
Replied by Gary Bartlett on topic Setup Fee displays without tax on frontend
Hi Tuan,
May I also have a copy of this version?
I need the same functionality, as we have to, by law, show pricing including tax for consumer products in New Zealand.
Thanks very much!
Gary

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7 years 10 months ago #99454 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Setup Fee displays without tax on frontend
Hello Gary

Please submit a support ticket, I will send this version to you via ticket

Regards,

Tuan
The following user(s) said Thank You: Gary Bartlett

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7 years 10 months ago #99553 by Gary Bartlett
Replied by Gary Bartlett on topic Setup Fee displays without tax on frontend
Hi Tuan,
I've decided to skip on setup fees for the moment - so no need to go through this ahead of time.
Gary

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7 years 10 months ago #99566 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Setup Fee displays without tax on frontend
OK Gary. I remember I fixed it, but not sure I updated it to server or not. I will look at it and update the package on server later today, then

If you want, you can download latest version from server on tomorrow, update it to your site to have it works as expected

Regards,

Tuan

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