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Error at new subscription
- Christian Jull
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8 years 1 month ago #95085
by Christian Jull
Error at new subscription was created by Christian Jull
I have a problem occurring on a customer's site. Without any changes to config (as far as I know), the following message has started appearing when a new subscription is attempted.
Error
You had one offline payment renewal already. Please make payment for the renewal before renewing it again
This is when it's a new subscription and no previous account.
Any ideas?
Error
You had one offline payment renewal already. Please make payment for the renewal before renewing it again
This is when it's a new subscription and no previous account.
Any ideas?
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- Tuan Pham Ngoc
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8 years 1 month ago #95125
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error at new subscription
Hello Christian
Honestly, it is one bug of version 2.8.0 and it was fixed in the download area. I am working on other small improvements and will release new version this weekend
For now, please access to My Downloads menu item, download latest version, upgrade it to your site and the error will be gone
Regards,
Tuan
Honestly, it is one bug of version 2.8.0 and it was fixed in the download area. I am working on other small improvements and will release new version this weekend
For now, please access to My Downloads menu item, download latest version, upgrade it to your site and the error will be gone
Regards,
Tuan
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- Christian Jull
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8 years 1 month ago #95129
by Christian Jull
Replied by Christian Jull on topic Error at new subscription
Thanks. It will be checked today.

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- Tuan Pham Ngoc
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8 years 1 month ago #95219
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error at new subscription
Just want to let you know that it is now in version 2.8.1, so update to version 2.8.1 and the error will be gone (hopefully you updated it)
Tuan
Tuan
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- Christian Jull
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8 years 1 month ago #95252
by Christian Jull
Replied by Christian Jull on topic Error at new subscription
Thanks

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