issue with activations

  • Jason Shico
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8 years 1 month ago #95025 by Jason Shico
issue with activations was created by Jason Shico
hi we are having a slight issue with our membership pro.

on successful payment, customers accounts get created and then get sent a activate email. If customer clicks the link the activation email the account becomes active.

for example, see this screenshot: snag.gy/eihH6y.jpg

this was proving problematic, so we chose to turn of SEND ACTIVATION EMAIL, but customers still are getting the activation email and only when they click on the link it activates the account.

basically we want on successful approved payment, to automatically active the customers account and by pass the activation link.

please help

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8 years 1 month ago #95048 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic issue with activations
The question is where users register? Via Membership Pro or via Joomla core users? If they register via Membership Pro and you turn of SEND ACTIVATION EMAIL, they should not receive activation email

With your requirement, I think you can try this option. Go to Membership Pro -> Configuration, change the config options as below:

1. Set SEND ACTIVATION EMAIL config option to No
2. Set Only create user account when membership active/approved config option to Yes

After that, user account will only be created when subscription is active/approved and it would solve your concern

Regards,

Tuan

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