Issue with Membership pro with currency conversion

  • Jason Shico
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8 years 2 months ago #94965 by Jason Shico
hi there, we are having a slight issue with our membership pro.

we have it set in australian dollars.

and we have set a tax of 10% for australian only customers.

we have a plan which is $24.95 including the tax.

however, if someone outside of australia orders the subscription plan it does not charge them the tax.

so customers outside australia are paying less.

how do we set a set price for the rest of the world not affecting the australian pricing with tax for australian customers?

I look forward to your reply.

thanks,
jason

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8 years 2 months ago #94973 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issue with Membership pro with currency conversion
Hello Jason

You would need to go to Membership Pro -> Tax rules, setup two tax rules

1. For the first rule, set Tax Rate to 0, Country to All.

2. For the second rule, set Tax Rate to 10, choose australian as the country

Regards,

Tuan

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  • Jason Shico
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8 years 2 months ago #94975 by Jason Shico
Replied by Jason Shico on topic Issue with Membership pro with currency conversion
thanks for your excellent support.

but the base price for the plan is like 22.68, and for australian customers it adds 10% and makes it $24.95 but for international they will still pay 22.68.

So we want australian customers to pay 22.68 plus the 10% which is $24.95

And we want international customers to pay just $24.95 with 0% tax.

Look forward to your reply.

Thanks,
Jason

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8 years 2 months ago #94976 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issue with Membership pro with currency conversion
Sorry Jason. So basically, you have two different price in this case and it is not supported by Membership Pro at the moment

The only workaround at the moment is setting up two plans, one for International customers and one for Australian customers. Otherwise, there would be some/many modifications needed to make it works as you want

Tuan

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7 years 10 months ago #99449 by Gary Bartlett
Replied by Gary Bartlett on topic Issue with Membership pro with currency conversion
Tuan,

Is it possible, if one adopts your workaround in message #94976, to have the local version of the product only visible to local IP addresses and the remainder products only visible to foreign IP addresses?

Gary

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