unable to create output file for invoice

  • Evyenia Georgiou
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7 years 3 months ago #93295 by Evyenia Georgiou
unable to create output file for invoice was created by Evyenia Georgiou
Hi!
I have added the invoice feature to membership pro and when i test it to see how everything looks i get this message:
TCPDF ERROR: Unable to create output file: /home/adminudesign/public_html/tradingcoacholi.com/media/com_osmembership/invoices/2017/00000053.pdf. On the backend i see there is a pending subscription but i dont receive the email either that i have subscribed.
Before adding this feature it all seamed ok...
Please advice me on how to fix this.

Also is it possible to add the prefix (or something like this) after the invoice number so instead of 2017/001 i can have 001/2017?

Thanks in advance
Evyenia

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  • Daniel Stypulkowski
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1 year 10 months ago #152283 by Daniel Stypulkowski
Replied by Daniel Stypulkowski on topic unable to create output file for invoice
Same problem. Some solution?

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  • Tuan Pham Ngoc
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1 year 10 months ago #152286 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic unable to create output file for invoice
Hi Daniel

As replied via support ticket, it could be permission issue of the folder which invoice is stored or the hosting account is full

Please reply via support ticket sending us super admin account of your site. I will check to see why the issue happens and get it sorted

Tuan

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10 months 3 weeks ago #158455 by rafmedia
Replied by rafmedia on topic unable to create output file for invoice
Same problem. Some solution?

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