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Upgrading Free Subscription to Paid not expiring
- AdinaG
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8 years 4 months ago #92091
by AdinaG
Upgrading Free Subscription to Paid not expiring was created by AdinaG
Hi! 
I noticed that when I go to upgrade to a higher package say from a Free one to a paid subscription if I were to go to my memberships tag it will still show the first subscription package upgrade even though its listed as expired....
It looks like theres some check that isnt happening or taking place to check to see if the package has expired????
Heres a screen shot of what Im seeing
I then tested it by making the free membership a one year membership and making sure that the upgrade did not prorate it but still it showed that upgrade option even though the membership has expired...
Could someone please look into this?
Thanks!
Adina

I noticed that when I go to upgrade to a higher package say from a Free one to a paid subscription if I were to go to my memberships tag it will still show the first subscription package upgrade even though its listed as expired....
It looks like theres some check that isnt happening or taking place to check to see if the package has expired????
Heres a screen shot of what Im seeing
I then tested it by making the free membership a one year membership and making sure that the upgrade did not prorate it but still it showed that upgrade option even though the membership has expired...
Could someone please look into this?
Thanks!
Adina
- Tuan Pham Ngoc
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8 years 3 months ago #92110
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrading Free Subscription to Paid not expiring
Hi Adina
For free subscription plan, we still allow upgrading to higher level subscription plans even if the subscription for that plan has expired
For paid plans, it is not possible
Tuan
For free subscription plan, we still allow upgrading to higher level subscription plans even if the subscription for that plan has expired
For paid plans, it is not possible
Tuan
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