Authorize.net Recurring Payment - Silent URL

Just working through the last bit of getting Membership Pro working for a client who came to us with a broken CBsubs setup.

All the users have been migrated and most of the subscriptions have been set up, but we have an issue with the recurring subscriptions where we're using the Authorize.net plugin.

Today 70 renewals were logged in Authorize.net, but not one of the transactions was posted to our Membership Pro application.

We did notice that the silent post URL was set to http instead of https, so that might have been the issue (now corrected)

We also noticed that most of the members with recurring subscriptions do not have a payment method set in the subscription.

If we change all the records for recurring subscriptions to note Authorize.net as their payment, can we expect Membership Pro to reflect their payment?

Or do we even need to do that? Will fixing the silent post URL solve our issue?

Hi Andrew

1. Fix Silent URL is only the first step

2. You need to set payment_method field of all the subscription records to os_authnet

3. Also, look at #__osmembership_subscribers table, you will see an important field called subscription_id . It must match the subscription_id of the recurring subscription in Authorize.net. Not sure if the data for that field is imported properly while you migrated data from CB subs? Could you please check data of that field and make sure it is correct?

Regards,

Tuan

Could I find that I'd number in the authorize. Net account?

Yes. You should be able to find it. That's subscription_id data. You can contact Authorize.net and ask them to guide you if needed (I don't have an Authorize.net account to check and guide you, sorry)

Tuan

So should I I fix those via phpmyadmin or can I enter them in membership pro?

Hi Andrew

Get this file, unzip it, upload to administrator/com_osmembership/view/subscription/tmpl folder of your site

Then you can edit the subscription record, enter Subscription ID directly from backend of your site

Tuan