Notification email for Expired subscription

  • bernabe28
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8 years 5 months ago #90279 by bernabe28
Hello Tuan,
You would need the component to have a functionality that allows you to configure one or more email accounts within the subscription plan settings to notify me when a subscription has expired.

For example: If I set up a recurring subscription through Paypal, but the subscriber cancels the subscription from his Paypal account, I have no way to find out that he has not renewed.

I would need MemberShip Pro to notify me when it expires because I need to manually unpublish other services in the Mosets Tree component

I have seen in the manuals that the only warnings that come is when you register a subscription or reminders, but I can not find anything where I can be notified when a recurring subscription in Paypal expires, when a subscriber cancels it from your Paypal account

Is it possible to take into account this feature for future updates?

Thank you very much
Regards,
Bernabe

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8 years 2 months ago #93676 by AdinaG
Replied by AdinaG on topic Notification email for Expired subscription
This is something that I too will see the need for as well as I will need to turn off some features for the membership myself manually if they cancel, but right now we have no way of knowing...

Can this please be added?

Thanks

Adina

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8 years 2 months ago #93757 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Notification email for Expired subscription
Hello

Yes. I can see that it is something useful. So we will consider adding support for it in future releases of the extension

Regards,

Tuan

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