Page blank when updating membership plan

  • Dan Atrill
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
8 years 5 months ago #90224 by Dan Atrill
Page blank when updating membership plan was created by Dan Atrill
Hello,
I have the latest Mwmbership Pro (2.7.0) and Joomla 2.6.4 - I wanted to add a renewal option for a membership plan so added 1 year at 135.00 and pressed Save. The screen went blank. When I refreshed the action hadn't been completed. I checked the error log and also had error checking set to Maximum but no error is showing.

Web developer in London, England

Please Log in or Create an account to join the conversation.

More
8 years 5 months ago #90257 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Page blank when updating membership plan
Hi Dan

This issue is strange to me. Maybe it conflicts with other extension (do you also use OS Property on the same site) ?

Please submit a support ticket sending us super admin account of your site. We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Dan Atrill
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
8 years 5 months ago - 8 years 5 months ago #90369 by Dan Atrill
Replied by Dan Atrill on topic Page blank when updating membership plan
Hi
I don't use OS Property on this site. I checked with the webhosts and there are no errors recorded when the screen is blank at the end of this action.

To recreate I was adding a renewal option of 1 Year at £135 to a subscription plan

Thanks

Web developer in London, England
Last edit: 8 years 5 months ago by Tuan Pham Ngoc. Reason: Remove account information. Please never post the super account in a public forum

Please Log in or Create an account to join the conversation.

More
8 years 5 months ago #90416 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Page blank when updating membership plan
Hi Dan

Please help submitting a support ticket. I will have my developer look at it to see why the error happens and get it sorted

Regards,

Tuan

Please Log in or Create an account to join the conversation.