Tax not applied for different states in Canada

Hi,

We will start using Membership Pro soon. We have a question, here in Quebec, Canada, the tax rates is 14.975% and other state are 5% in Canada.

We have 2 tax rules:
1- All Plans / Canada / All states = 5%
2- All Plans / Canada / Quebec = 14.98% (it rounds up 14.975% to 14.98%, another problem here)

The thing is when we choose Canada, we can see the 5% tax amount but if we choose Quebec, nothing happens, still 5% applied.

If I delete the tax rule #1 and choose Canada, there's no tax amount, and if I choose Quebec, there's still no tax amount applied.

Is there a way to accomplish that? (and fix the round up % of Quebec tax?)

Thanks!

Martin

Hi Martin

Please submit a support ticket:

1. Sending us super admin account of the site

2. Send us the link to subscription form

We will check to see why it happens and get it sorted. Your setup looks OK for me, so I need to check it directly on your site to see why it doesn't work

Regards,

Tuan

We are also struggling with Canadian tax rates for different provinces.

Was there any resolution to this question - perhaps a document on how best to configure?

Adam Becker

Hi Adam

Each of these provinces can have it own tax rate. Please read documentation at membershipprodoc.joomservices.com/basic-setup/tax-rules and try to setup it

Regards,

Tuan