Auto fill fields broken

Hi

Please select a plan for the subscription record before selecting user. If it still doesn't work, please submit a support ticket so that I can ask my developer to check it for you

Tuan

ok in this way it works

thank you very much

Great. Thanks for confirming

Tuan

Hello,
I am having the same trouble when creating a new subscription. When a Plan is selected before the User is selected, I still have the same problem. It was working a week or two ago, but now it no longer works. All fields have to be filled manually even when a User is selected. Please let me know how to fix this.

Hello Andrew

Please submit a support ticket sending us super admin account of your site. We will check to see why the issue happens and get it sorted directly on your site for you

Regards,

Tuan

Tuan, just letting you know I have also noticed this behaviour recently.
Exactly as the original poster describes and Andrew describes.
I am on the latest version 2.8.3.
I have had to use two PCs to allow me to manually transpose lost field data when creating a new subscription on an existing subscriber.

Hmm

I will check the behavior again and update this topic with the result. If this is a valid bug, I will fix it and update the download package on server so that you can download and update to save time creating new subscriptions from backend

Regards,

Tuan