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Members not automatically activated after payment
- Footprint Communication
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8 years 6 months ago #89112
by Footprint Communication
Members not automatically activated after payment was created by Footprint Communication
Hi there,
I'm struggling with getting members automatically activated after payment via paypal.
I tried all sorts of settings, but each time, I have to manually activate the accounts.
See attached screenshot with the current configuration. Am I missing something?
Thank you beforehand,
Rudolf+++
I'm struggling with getting members automatically activated after payment via paypal.
I tried all sorts of settings, but each time, I have to manually activate the accounts.
See attached screenshot with the current configuration. Am I missing something?
Thank you beforehand,
Rudolf+++
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- Tuan Pham Ngoc
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8 years 6 months ago #89154
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Members not automatically activated after payment
Hi
Might be a problem with your PayPal account (PayPal IPN is disabled). Please;
1. Go to Membership Pro -> Payment Plugins, click on os_paypal payment plugin to edit
2. Set Log IPN Messages parameter to Yes
3. Try to subscribe again, complete payment
4. Submit a support ticket sending me super admin account of your site
I will check the log and then we can process it further
Tuan
Might be a problem with your PayPal account (PayPal IPN is disabled). Please;
1. Go to Membership Pro -> Payment Plugins, click on os_paypal payment plugin to edit
2. Set Log IPN Messages parameter to Yes
3. Try to subscribe again, complete payment
4. Submit a support ticket sending me super admin account of your site
I will check the log and then we can process it further
Tuan
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8 years 6 months ago #89165
by Footprint Communication
Replied by Footprint Communication on topic Members not automatically activated after payment
Thanks, I'll do that this evening.
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8 years 2 months ago #94562
by Footprint Communication
Replied by Footprint Communication on topic Members not automatically activated after payment
OK, sorry it took solong. Logging is activated and a customer has paid and this was registered by the system but he remained pending, so I had to change that manually.
I made a temporary super user. How do I give the login details?
Thanks,
Rudolf++
I made a temporary super user. How do I give the login details?
Thanks,
Rudolf++
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