- Posts: 5
- Thank you received: 0
renewals of memberships
- revemike
- Topic Author
- Offline
- New Member
-
Less
More
8 years 6 months ago #88571
by revemike
renewals of memberships was created by revemike
I have a couple of questions relating to renewal notifications within Membership Pro. Can you tell me if renewal messages are triggered without the need for the site owner logging in? I have setup trial membership plans and 'purchased' the membership. I set it to send a renewal message to be sent 7 days before the end of the plan term. I noticed that I did not receive a renewal until I logged into the back end of the site.
Does this mean that if the site administration is not accessed then the renewal messages are not sent?
Also, with a renewal will the person renewing be taken to the payment page or will they need to complete the plan application from start?
Does this mean that if the site administration is not accessed then the renewal messages are not sent?
Also, with a renewal will the person renewing be taken to the payment page or will they need to complete the plan application from start?
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
8 years 6 months ago #88587
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic renewals of memberships
Hi
It doesn't require site administrator login but it does requires having someone access to your site. I think it doesn't work because you are still in test stage and no-one access to your site yet
When your site goes live, there should be someone accessing to it (everyday or event search engine), so the issue won't happen
With the renewal, subscribers can login, access to his profile, choose the renew option and then process the renewal
Regards,
Tuan
It doesn't require site administrator login but it does requires having someone access to your site. I think it doesn't work because you are still in test stage and no-one access to your site yet
When your site goes live, there should be someone accessing to it (everyday or event search engine), so the issue won't happen
With the renewal, subscribers can login, access to his profile, choose the renew option and then process the renewal
Regards,
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.