Plan Settings Clarification Sought?

  • PhoenixUK
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8 years 6 months ago #88482 by PhoenixUK
Plan Settings Clarification Sought? was created by PhoenixUK
Hi,

I'm having a bit of a mental block at present, as you know I have MANY plans I'm setting up, with many custom fields overall to meet the plan requirements.

However, I'm getting a bit confused with my actual plan length settings and even after reading your Grav documentation, I need some clarification please.

I want monthly recurring plans, let's take a 12 month plan and currently I have plans set like this;

Under 'Plan Detail' section;
Subscription Length = 1 Month

Under 'Recurring settings' section;
Number Payments = 12

Does the above mean that this plan would be for 12 months and renew / recur unless cancelled each and every month?

Or have I lost it and it's something slightly different?

Thanks in advance.

Regards,

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8 years 6 months ago #88525 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Plan Settings Clarification Sought?
Hi Robert

That's correct. If you setup a plan like that, the payment will happen each month for total 12 payments

After 12 payments, the payment won't be processed anymore unless subscribers subscribe for the plan again

However, as you know, you are using a custom payment plugin developed by a third party developer, so I could not confirm that it works like that for the payment plugin

I can only confirm that it works for the payment plugins developed and maintained by myself

Regards,

Tuan

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8 years 5 months ago #89415 by nadinekirma
Replied by nadinekirma on topic Plan Settings Clarification Sought?
Hi Tuan:

What if we do not want to have a limitation of 12 payments. We just want them to continue paying every month until they call to stop payments. Should we leave the total number of payments blank? or do we need to enter a specific number to make it work?

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8 years 5 months ago #89475 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Plan Settings Clarification Sought?
Hi

Please just leave Number Payments setting of the plan blank and it will work as expected

Tuan
The following user(s) said Thank You: nadinekirma

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8 years 5 months ago #89477 by nadinekirma
Replied by nadinekirma on topic Plan Settings Clarification Sought?
Wonderful. Thank you so much.

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