Impossible sandbox test with Paypal Pro Plugin

  • bernabe28
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8 years 10 months ago #87959 by bernabe28
Hello Tuan,

I'm trying to test with paypal sandobox plugin but it always appears error processing the payment.

1. I have configured in both sandbox test accounts (buyer and seller bussines bussines pro pro)
2. I configured data bussines pro seller in the plugin parameters paypal pro
3. When entering data card transaction tells me that the operation failed

How I can know the type of error for the data whether they are or malfunction?
URL is: 00.directoriotiendasonline.com/index.php...able&id=3&Itemid=237

You can help?
Thank you very much

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8 years 10 months ago #87979 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Impossible sandbox test with Paypal Pro Plugin
Hi

I am not sure. Maybe there is something wrong with your PayPal Pro account and only PayPal people know exactly the reason

During the testing, what's the error you get?

Please note that PayPal Pro is not available in all countries. It is only available on some countries like US, UK, Canda, Australia ad Newzealand.. So if you are not from one of the above countries, you won't be allowed to use PayPal Pro

Regards,

Tuan

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8 years 10 months ago #87997 by bernabe28
Replied by bernabe28 on topic Impossible sandbox test with Paypal Pro Plugin
Hello Tuan,
It gives no error. Process operation simply display a message saying "Operation failed" and the button "Retry again" appears
I'm in Spain. Then the Paypal Pro plugin I can not use it?

Thank you very much for your help

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8 years 10 months ago #88039 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Impossible sandbox test with Paypal Pro Plugin
Hi

Yes. If you are from Spain, PayPal Pro is not supported

Please submit a support ticket requesting for refund PayPal Pro payment plugin purchase so that I can process refund

Regards,

Tuan

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