Unable to select users creating a new submission

  • Federico
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8 years 7 months ago #86725 by Federico
tryng to select an user from the list for a new submission, when I click ... nothing happens, the user is not selected.

look at at the attachement

how can I fix it ?

thank you
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8 years 7 months ago #86757 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unable to select users creating a new submission
Hi Federico

What version of Membership Pro you are using? Maybe you are using quite old version of the extension ?

I remember that Joomla made some changes to the modal popup API, so we had to update code of Membership Pro to get it works with Joomla new code

So in this case, please update your site to latest version of Membership Pro (2.6.1 for now) and check it again. It should work as expected after the upgrade

Tuan

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8 years 7 months ago #86762 by Federico
Hi Tuan,

thank you for your reply, the points are 2:

1- my submission has expired 10 days ago :-( ... so I cannot upgrade the module
2- I haven't upgraded joomla ... so I really cannot understand why it stop working

please help me to solve.
thank you

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8 years 7 months ago #86768 by Mr. Dam
Hi Federico,
Please submit ticket on category: Membership Pro, and we will give you the solution for your case.
Thanks
Dam

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8 years 7 months ago #86785 by Federico
done thank you

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8 years 7 months ago #86808 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unable to select users creating a new submission
I sent you the latest version via support ticket. Please upgrade to that latest version and check it again, the issue should be sorted

Regards,

Tuan

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