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Unable to select users creating a new submission
- Federico
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8 years 7 months ago #86725
by Federico
Unable to select users creating a new submission was created by Federico
tryng to select an user from the list for a new submission, when I click ... nothing happens, the user is not selected.
look at at the attachement
how can I fix it ?
thank you
look at at the attachement
how can I fix it ?
thank you
- Tuan Pham Ngoc
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8 years 7 months ago #86757
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unable to select users creating a new submission
Hi Federico
What version of Membership Pro you are using? Maybe you are using quite old version of the extension ?
I remember that Joomla made some changes to the modal popup API, so we had to update code of Membership Pro to get it works with Joomla new code
So in this case, please update your site to latest version of Membership Pro (2.6.1 for now) and check it again. It should work as expected after the upgrade
Tuan
What version of Membership Pro you are using? Maybe you are using quite old version of the extension ?
I remember that Joomla made some changes to the modal popup API, so we had to update code of Membership Pro to get it works with Joomla new code
So in this case, please update your site to latest version of Membership Pro (2.6.1 for now) and check it again. It should work as expected after the upgrade
Tuan
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- Federico
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8 years 7 months ago #86762
by Federico
Replied by Federico on topic Unable to select users creating a new submission
Hi Tuan,
thank you for your reply, the points are 2:
1- my submission has expired 10 days ago
... so I cannot upgrade the module
2- I haven't upgraded joomla ... so I really cannot understand why it stop working
please help me to solve.
thank you
thank you for your reply, the points are 2:
1- my submission has expired 10 days ago

2- I haven't upgraded joomla ... so I really cannot understand why it stop working
please help me to solve.
thank you
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8 years 7 months ago #86768
by Mr. Dam
Replied by Mr. Dam on topic Unable to select users creating a new submission
Hi Federico,
Please submit ticket on category: Membership Pro, and we will give you the solution for your case.
Thanks
Dam
Please submit ticket on category: Membership Pro, and we will give you the solution for your case.
Thanks
Dam
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- Federico
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8 years 7 months ago #86785
by Federico
Replied by Federico on topic Unable to select users creating a new submission
done thank you
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- Tuan Pham Ngoc
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8 years 7 months ago #86808
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unable to select users creating a new submission
I sent you the latest version via support ticket. Please upgrade to that latest version and check it again, the issue should be sorted
Regards,
Tuan
Regards,
Tuan
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