Subscription renewal problem

  • stefano ciammarughi
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8 years 8 months ago #86275 by stefano ciammarughi
Subscription renewal problem was created by stefano ciammarughi
I create a 1 day Recurring subscription and then I activated it with paypal,
the problem is that every day paypal is doing correctly the payment but the Component membreship pro create a new subscription with a day of gap as you can see in the attached image.
Customer paid 3 times and the component create 3 subscriptions :
1) 22 To 23
2) 24 to 25
3) 26 to 27
so the customer paid 3 times the daily subscription but it remain active from 22 to 27.
Is correct?

I'm running Membership Pro version 2.0.8

Thankyou in advance for your help
Best regards
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8 years 8 months ago #86286 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal problem
Actually, that's how it works. Basically, when a renewal happens, the start date of the new subscription record will be end date of previous renewal + 1 day,

It might not work very well for a daily subscription but for weekly or monthly subscription,.... it is OK to have it works like that

Tuan
The following user(s) said Thank You: stefano ciammarughi

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