OS Membership Pro not functioning properly

  • Benjamin
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8 years 8 months ago #85787 by Benjamin
Our OS Membership Pro Extension Bootstrap is not functioning properly.
Drop down selections (e.g. state, expiration date) are not populating.

Here is the URL -->
www.trumansburggolf.com/memberships/golf...-plans/adult/sign-up

We tested all available Bootstrap styles and the problem remains.

We hope someone can help,
Thanks!

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8 years 8 months ago #85794 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic OS Membership Pro not functioning properly
Hi

As replied via email, there might be some javascript conflict causing the issue. Please submit a support ticket sending us super admin account of your site, we are going to check to see why it happens and get it sorted

Tuan
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8 years 8 months ago #85805 by John Willems
Replied by John Willems on topic OS Membership Pro not functioning properly
For what its worth, I ran into this problem when I tried to implement a different Joomla template in my site. It was based on the T3 framework, Purity III.

I finally rebuilt my site from scratch and did not try to use the T3 template.

I hope there is a broader fix to the issue so I can go back to my T3 framework template.
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8 years 8 months ago #85806 by Benjamin
Replied by Benjamin on topic OS Membership Pro not functioning properly
I also opened a support ticket I will let you kno if they have a fix. Thanks

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8 years 8 months ago #85819 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic OS Membership Pro not functioning properly
Update : It is just a small fix with css. Our dev added some custom css and the dropdown is displaying properly now

@John: Choose the template you like the best. Then if you get any issue, our template developer will be available for assist

Regards,

Tuan
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8 years 7 months ago #86637 by Mark Matheson
Replied by Mark Matheson on topic OS Membership Pro not functioning properly
I think I have a similar issue.

In my case, the Country box is displaying correctly, but the State box on each users profile prompts you to "Select State". You can choose a State and save and it works fine, but the State box reverts to "Select State".

Events Booking (2.10.1) and Membership Pro (2.6.2) user

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8 years 7 months ago #86680 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic OS Membership Pro not functioning properly
That actually is a bug in the current version. I am going to work on the fix and update the download package with this fix later today. Update to that version will solve the issue. Will inform you when it is completed

Tuan
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8 years 5 months ago #90349 by Lee Currie
Replied by Lee Currie on topic OS Membership Pro not functioning properly
I have found you company to be professional and kind.
I am so sorry to have to tell you that I also have the same issue with javascript and or css that is effecting all components.
Membership pro and osservices on my site
The template that I am using is Purity 3 built with T3 framework.
I have opened a ticket.

But I would like to know why nobody posts fixes here so we can learn how to fix these issues ourselves. Especially if this bug has been submitted before.
Thanks for all of your kind help and assistance

Peace cannot be kept by force; it can only be achieved by understanding.

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