membership pro - Paypal integration issues

I'm having difficulties with Paypal on www.canadiangreentech.ca . Members are supposed to be able to purchase a membership in two ways. They can pay using their Paypal account or they can pay using a credit card. The way Paypal is working now is it allows payment with the Paypal account, but only allows people to pay with a credit card if they also have a Paypal account.

People should be able to pay with a credit card without having a Paypal account. How does that get fixed?

Thanks,
Perry
(perry@canadiangreentech.ca)

Hi Perry

Actually, it is controlled by PayPal and Membership Pro doesn't have any control over it. You can read more about it here www.paypal-community.com/t5/How-to-use-P...pal-users/td-p/35817

There are few important points:

* Your account must be either Premier or Business.
* PayPal Account Optional is turned on - this enables non PP Members to pay by Credit Card
* The email address you use to log into your PayPal Account must be verified.
* The "business" variable value in your button code must be a verified email address or your Business ID.

To turn on the PayPal Account Optional feature:
Login to your PayPal Account, select "Edit Profile", under "Selling Preferences", select "Website Payment Preferences", scroll down to "PayPal Account Optional".

Next, there are specific reasons the Credit Card Option may not be available.

* You are using Express Checkout. Express Checkout requires a PayPal Account
* You are using the wrong email address, an unverified email address or Business ID for your "business" variable value.
* The country you reside in. Not all countries have all the PayPal features available.
* The country your customers reside in. Not all countries have all PayPal features available.
* The IP address of your hosted site is on a blocked list.

Last, you have your PayPal Account setup properly but, still don't see the Credit Card Option or only see a small link to the Credit Card Option.

It's all about the cookies. The PayPal Screens are designed to be displayed in a specific way and what you see is based on the cookies and/or your PayPal Account configuration.

PayPal relies on the use of cookies to track what's in your cart and retain other info about you and therefore the screen that is displayed may not be the screen you expect to see. If you are a new customer visiting PayPal for the first time, the Credit Card Option will be clearly displayed.

If this is your second or third visit to PayPal and your previous cookie has not expired, PayPal now views you as a returning customer. You will get a screen with a small link to the Credit Card Option. Although this is not as obvious to the customer, the Credit Card Option is still available. For example, the cookie that holds the cart info will retain that info for up to 21 days. The only way it will change is if you remove the items selected from the cart or delete the cookie.

Regards,

Tuan

Thanks for the advice on all this. Unfortunately, it still doesn't work. I have Paypal Business account, Paypal Account Optional is turned on and the other items in the check list are set correctly. Yet with all this, new users are still required to set up a Paypal account to pay with a credit card.

I'm guessing then that since the problems I'm experiencing are unrelated to Membership Pro that I will have to deal with Paypal to find a solution. Thoughts?

Thanks,
Perry

Paypal doesn't allow you to have reoccurring payments via Credit Card without a paypal account.
Stripe does .. maybe use that for CC payments?!

@Rick

Yes. That's all controlled by PayPal, so you should try to contact PayPal and ask them about it

And did you try to ask your customers to clear cookie on the browser ? People said that if you have PayPal account, Paypal will know about it (via cookie) and it will disable credit card payment option

Regards,

Tuan