- Posts: 88
- Thank you received: 0
Faulty expiry message
- Mark
-
Topic Author
- Offline
- Premium Member
-
Less
More
9 years 1 month ago - 9 years 1 month ago #78815
by Mark
Faulty expiry message was created by Mark
A subscriber of mine has just received a membership expiry message from Membership Pro (my version is a little old at 2.1.0) even though she has a new subscription that is active.
The new subscription was taken out on the 29th of January this year and the old subscription ran out on the 12th of March (this year).
The information line in the email she received today (25th of March) was
?
The new subscription was taken out on the 29th of January this year and the old subscription ran out on the 12th of March (this year).
The information line in the email she received today (25th of March) was
Code:
Your subscription will expire on 12-03-2016 (which is in -13 from now).
?
Last edit: 9 years 1 month ago by Mark. Reason: More info
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
9 years 1 month ago #78833
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Faulty expiry message
Hi Mark
It might be a bug in the extension which causes this issue. I am going to review the code to see why it could happen and then address it
I will update you with the result next week
Regards,
Tuan
It might be a bug in the extension which causes this issue. I am going to review the code to see why it could happen and then address it
I will update you with the result next week
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Mark
-
Topic Author
- Offline
- Premium Member
-
Less
More
- Posts: 88
- Thank you received: 0
8 years 8 months ago #85080
by Mark
Replied by Mark on topic Faulty expiry message
Hi Tuan,
Did you ever find out about this?
It is still happening on 2.5.0. Has it been fixed in 2.6?
Did you ever find out about this?
It is still happening on 2.5.0. Has it been fixed in 2.6?
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
8 years 8 months ago #85084
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Faulty expiry message
Hi Mark
At least for subscribers renew from now on (when you update to version 2.6.0), the issue won't happen anymore
Regards,
Tuan
At least for subscribers renew from now on (when you update to version 2.6.0), the issue won't happen anymore
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- intouchweb
- Offline
- Elite Member
-
8 years 8 months ago #85090
by intouchweb
Replied by intouchweb on topic Faulty expiry message
Mark, do you have any backups of your site? I had something similar happen to a few members recently. I am not 100% sure but I believe the emails were sent because I had a live (but 'offline') backup of the site sitting on a dev/test server. Even though I had the frontend of the backup site switched offline, I think the emails were generated when I logged into the backup site to look at it (as they were sent on the day I logged in). I could never confirm this but it seemed to make sense. I removed the backup off the server. Mark, please check this is not the case with you. Hope this helps
The following user(s) said Thank You: Mark
Please Log in or Create an account to join the conversation.
- Mark
-
Topic Author
- Offline
- Premium Member
-
Less
More
- Posts: 88
- Thank you received: 0
8 years 8 months ago #85092
by Mark
Replied by Mark on topic Faulty expiry message
Hmm, that's a point.
I have several alternative (development and test) sites.. I usually turn email off for the non-live ones, I wonder.
Good point, thanx!
I have several alternative (development and test) sites.. I usually turn email off for the non-live ones, I wonder.
Good point, thanx!
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.